Shipping
Most orders ship within 3 to 4 business days. Depending on the shipping location, product or software download orders will either be available for download immediately or within 2 to 3 days to process (please refer to the specific product listing for time frames). Our main distribution center is located in the Dubai, United Arab Emirates. Please note that your order may arrive in multiple shipments.
- International shipments may take up to 5-7 days, which will depend on the shipping company and geography.
- Sale of product and Shipping will not be eligible in any Embargo Countries.
- All deliveries outside Dubai will be done on chargeable bases.
Product Delivery Terms:
- Intuit stopped selling boxed CDs online a few years ago, as the trend in the software industry is moving to purely a digital delivery method. Intuit still provides a “re-install” CD. Please keep in mind, a “re-install” CD is simply a generic disc with a QuickBooks installer (.exe) file on it and does not contain any license information. Also, the download version will many times be the latest version of the software compared to what’s on the CD as there are often updates / patches to the software since the release of the CD. All on-going software updates for all Intuit QuickBooks products are provided via secure download (similar to Windows updates). All Intuit products, version, editions don’t have re-install CD’s.
- Sage 50 US does come with installation CD at additional shipping cost, you can add shipping while placing order.
- Subscription or cloud-based products may take 1-2 working days, delivery of item/product will depend on product-to-product bases.
- Delivery of renewals may take up to 2-3 working after the order confirmation and payments clearance.
Download Service
Download the software you need directly to your computer instead of waiting on shipments. You get exactly the same software as on the CD but without the hassle. Plus, you’ll have 24/7 access to all your downloaded purchases with your TNC portal. Now you can quickly and easily retrieve download instructions, software links, and activation codes.
1. After purchasing your software, a download link and license key will be emailed to you within 1 to 2 business days.
You will receive a download link and license key via email within 1 to 2 business days. You may also log into your TNC account and visit the My Downloads page.
2. Click the download link(s) in the email to begin the file transfer.
Follow the on-screen instructions to download and install your software. Make sure to have your license and product number on hand.
3. Complete the installation process.
Upon download completion, enter your license number and product code. When the installation is complete, open the software using the desktop shortcut.
Frequently Asked Question / Troubleshooting
I purchased software two hours ago, but haven’t received anything via email. Where is my download?
Per the listing for each downloadable software product we sell, it details the time it takes in which you will receive an email with your license number and download instructions. Some downloadable software takes 1-2 business days to process.
How do I download my software I purchased from you?
If the product you purchased has an immediate download option, a download link will be available in both your order confirmation email and within your TNC account. To download via your TNC account, log in first, then click on the Downloads link on your account dashboard.
Do you sell products in a boxed CD format?
Various products stopped selling boxed CD’s a few years ago, as the trend in the software industry is moving to purely a digital delivery method. Intuit and Sage (for selected products) still provides a “re-install” CD. Please keep in mind, a “re-install” CD is simply a generic disc with a installer (.exe) file on it and does not contain any license information. Also, the download version will many times be the latest version of the software compared to what’s on the CD as there are often updates / patches to the software since the release of the CD.
My software is asking for a validation/activation code. Where do I get one of those?
A validation/activation code for your software can be obtained by logging into your TNC account or by contacting the appropriate TNC support department.
What are the benefits of downloading software?
When you download software directly to your computer, you avoid shipping charges, trips to the store and waiting in line. Not only is it fast and convenient, downloading software cuts out the paper, plastic bags and boxes, reducing the impact on the environment.
What happens if my computer crashes or I buy a new computer?
Don’t worry about your software if your computer crashes or you buy a new one. You’ll have easy and secure, 24/7 access to all your past downloaded purchases via your TNC Account.